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Customer Support

Resolve issues with speed

When you become an Imarda customer, we go out of our way to ensure you maximize the benefit of using our fleet management solutions and vehicle tracking GPS devices. With your subscription to our services comes access to a complete and extremely useful Support Portal, which includes a knowledge base, video tutorials and support ticketing at no extra charge. All this in addition to direct contact with our expert sales and support staff, who are on hand to offer help and advice.

 

Fleet Management Solutions (FMS) for the transport and logistics sector.

Peace of mind

  • We are your specialists in Fleet Management Solutions.
  • We provide you with a number of valuable support tools.
  • Our friendly, professional staff are available to ensure you derive the most benefit from our system.
 
 

The Imarda Support Ecosystem

 

Knowledge Base

Imarda offers access to our extensive knowledgebase, covering all aspects of our i360 software and proprietary hardware, to all our customers.

Tutorial Videos

Included in the knowledgebase are a growing number of simple yet informative "how-to" videos, to guide you through areas of functionality within i360.

 

Support Tickets

Our clients have a direct, traceable method of resolving problems; simply use our online form to create a support ticket and make our team aware of your issue.

Call Centre

If you require immediate assistance, you can always get in touch via telephone. Our support staff will be more than pleased to assist.