The Imarda Blog

Does your business have Service Level Agreements with customers where you need to provide regular updates proving that work has been completed?

In service businesses one of the main queries that customers raise is with billing – either ‘was the job really done’ or ‘did it really take that long’. To add complexity the question may only come in days after the job is completed and by then memories are starting to fade and the job card is the only record.

Does your business focus more on cost rather than ROI? We see many companies looking at the cost of solutions rather than looking at the benefit of streamlining and growing their business.

Everyone is talking Cloud at the moment, but what does it really mean and how does it apply to the MRM user?

According to an article on Techday, information collected by systems such as CRM's, ERP's, and document management systems is going to waste because organisations don't know how to access it. With the advance in technology making information readily available, the ease of which the information can be accessed and applied becomes the point of importance.